IT Support Retainer for Startups

A small startup team usually can't justify a full-time IT hire, but still needs someone to call when a laptop won't boot before a demo, the office WiFi drops during a client call, or a new hire needs a machine set up fast. A support retainer covers exactly that gap — ongoing access to IT support without the overhead of an in-house role.

We scope a retainer around your team size and typical needs — priority repair turnaround, remote troubleshooting where possible, help provisioning new hires with laptops and setup, and network/WiFi support for the office. Pricing and scope are agreed upfront as a predictable monthly or annual cost rather than being surprised by ad-hoc invoices every time something needs attention.

As the team grows, the retainer can scale with you — more devices covered, faster response times, or an eventual transition to an in-house hire that we can hand off to cleanly, since the goal is supporting you at the stage you're actually at, not locking you into more than you need.